Refund Policy

Effective Date: April 2024

Thank you for shopping at Adfluent. We appreciate the fact that you like to buy the goods and services we provide. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at Adfluent. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Adfluent, you agree to the terms set forth below along with Adfluent’s Privacy Policy and Terms of Service.

1. General

Unless specified otherwise, this Refund Policy covers claims regarding the purchases made directly through Adfluent. The policy does not cover any third-party services or products, or purchases made through third-party vendors.

2. Refund Conditions

Based on the product or service, Adfluent offers a full, partial, or no refund on purchases made on our website:

Physical Products: To be eligible for a refund, you must return the product within 30 days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
Services and Digital Products: Due to the nature of digital content, a refund or credit on a purchase may not be offered unless the content is not as described, is faulty, or other consumer rights are violated.

3. Process for Requesting a Refund

To ask for a refund, follow these steps:

Contact us via info@adfluent.net.
Provide us with your order number and a detailed explanation of your reason for requesting a refund.
Submit any supporting documentation if necessary.

4. Contacting Us

If you have any questions about our returns and refunds policy, please contact us at:

Email: info@adfluent.net
Postal Address: Intershore Chambers, Road Town, Tortola, British Virgin Islands

Please note that you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Exceptions

Some items are not eligible for return or refund. These include:

Gift cards
Downloaded software products
Some health and personal care items

We will notify you once we have received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

6. Changes to Our Refund Policy

We may update this refund policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Refund Policy

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